Reservation and Cancellation Policies:


Reservations may be made only with a credit card, either by telephone directly to our office (phone numbers can be found at the top of each webpage(; or by sending an email to

  • Cancellations are accepted only by phone or by email
  • Cancellations made within fourteen (14) days of the original booking date and up to seven (7) business days before the arrival date will incur either a 10% cancellation fee of the entire reservation cost or a charge of 100 €, whichever is the lesser of the two
  • Cancellations made more than fourteen (14) days after the date of the original booking or within seven (7) business days of the arrival date will incur a 15% cancellation fee
  • Cancellations made on the day of arrival will incur a full charge for that night plus a 15% fee for all other nights in original reservation (unless in the category of Chagim reservations and July or August reservations as per below)
  • Cancellation of Chagim (holiday) reservations within 30 days of the Chag will incur a 100% penalty cancellation fee
  • Cancellation of reservations for July and/or August made after May 31 will incur a 100% penalty cancellation fee